:Base cs1N60EN.HLP>Steps
:Title Lotus Customer Support Help
:Index Lotus Customer Support Help =CS1N60EN.HLP
2 Lotus Customer Support
3 US and Canada
4 Overview (US)=H_PHONE_NUMBERS_AND_HOURS_US_OVER@CS1N60EN.HLP>Big
4 Overview (Canada)=H_PHONE_NUMBERS_AND_HOURS_CANADA_OVER@CS1N60EN.HLP>Big
4 Complimentary introductory support=H_COMPLIMENTARY_INTRODUCTORY_SUPPORT_OVER@CS1N60EN.HLP>Big
4 Customer support guidelines=H_CUSTOMER_SUPPORT_GUIDELINES_OVER@CS1N60EN.HLP>Big
4 Automated Programs
5 Lotus Customer Support on the Web=H_LOTUS_ON_THE_WEB_OVER@CS1N60EN.HLP>Big
5 Lotus Knowledge Base=H_LOTUS_KNOWLEDGE_BASE_OVER@CS1N60EN.HLP>Big
4 Small Office/Home Office Programs
5 Pay-per-incident support=H_PAYPERINCIDENT_SUPPORT_OVER@CS1N60EN.HLP>Big
5 900# support=H_900_SUPPORT_OVER@CS1N60EN.HLP>Big
5 End user telephone support=H_ENDUSER_TELEPHONE_SUPPORT_OVER@CS1N60EN.HLP>Big
5 Basic support=H_BASIC_SUPPORT_OVER@CS1N60EN.HLP>Big
4 Corporate Programs
5 Passport Premium support=H_PASSPORT_PREMIUM_OVER@CS1N60EN.HLP>Big
5 Incident-based support=H_INCIDENTBASED_SUPPORT_OVER@CS1N60EN.HLP>Big
5 Lotus Notes electronic support=H_LOTUS_NOTES_ELECTRONIC_SUPPORT_OVER@CS1N60EN.HLP>Big
5 Corporate end user support=H_CORPORATE_ENDUSER_SUPPORT_OVER@CS1N60EN.HLP>Big
4 More Support Services
5 Support Account Management=H_SUPPORT_ACCOUNT_MGT_OVER@CS1N60EN.HLP>Big
5 Notes System Audit=H_NOTES_SYSTEM_AUDIT_OVER@CS1N60EN.HLP>Big
5 Field Support Services=H_FIELD_SUPPORT_SERVICES_OVER@CS1N60EN.HLP>Big
5 Communications Advanced Support Seminar=H_COMM_ADVANCED_SUPPORT_SEMINAR_OVER@CS1N60EN.HLP>Big
3 All Other Countries
4 Overview=H_LOTUS_CUSTOMER_SUPPORT_INT_OVER@CS1N60EN.HLP>Big
4 Complimentary introductory support=H_COMPLIMENTARY_INTRODUCTORY_SUPPORT_OVER@CS1N60EN.HLP>BIG
4 Automated support=H_AUTOMATED_SUPPORT_PROGRAMS_OVER@CS1N60EN.HLP>BIG
4 Lotus Customer Support on the Web=H_LOTUS_ON_THE_WEB_OVER@CS1N60EN.HLP>BIG
4 Extended support=H_EXTENDED_SUPPORT_PROGRAMS_OVER@CS1N60EN.HLP>BIG
4 Passport Premium support=H_PASSPORT_PREMIUM_SUPPORT_INT_OVER@CS1N60EN.HLP>BIG